NRI Staff

Executive Director/CEO

Tim Knettler, M.B.A., C.A.E.

703-738-8160

Mr. Knettler has over 20 year's executive level experience in both for-profit and not-for-profit organizations. He has provided strategic planning, global strategies, transition (Interim) management, revenue/membership growth, public policy/advocacy, and other leadership expertise to associations and other non-profit and government organizations. Mr. Knettler currently serves on the Key Professional Association Committee (KPAC) - made up of invited CEO's of the American Society of Association Executives (ASAE) - and previously served on Joint Commission's Expert Panel that developed new privileging standards. He is the main contact for new initiatives and works closely with our federal partners, colleagues, and multiple associations to inform the public mental health system through our research and analytical capacities.

Senior Director of Government & Commercial Research

Ted Lutterman

703-738-8164

Mr. Lutterman has more than 20 years of experience working directly with state mental health authorities developing, compiling, analyzing, and using performance measures and data on mental health services, finances, and outcomes. He leads NRI's State Profiling System, the State Data Infrastructure Coordinating Center, and the Olmstead Data Pilot.

Senior Director of Performance & Quality Improvement

Lucille Schacht, Ph.D.

703-738-8163

Dr. Schacht has more than 20 years experience working with complex data systems, applying advanced analyses, and creating technical reports and presentations. She is the director of the Behavioral Healthcare Performance Measurement System (BHPMS) at NRI.

Senior Director of Research & Consulting

Vera Hollen, M.A.

703-738-8165

Ms. Hollen has over 20 years of experience working with mental health systems in multi-site projects, policy analysis, strategic planning, performance measurement, and quality improvement activities.  She is the Director of NRI’s Mental Health-Criminal Justice Research Center.