Survey Development & Validation

Need a specialized tool for your population? Are you being required to use a validated tool but are not satisfied with the options?


Over the past several years, accreditors like The Joint Commission and funders like the Centers for Medicare and Medicaid Services (CMS) have moved to requirements that specify validated tools for clinical assessments. In the near future, a validated tool for assessment of patient experience will also be required. NRI has been through the rigorous process to develop and maintain a validated patient experience tool for inpatient psychiatric care. The Inpatient Consumer Survey was endorsed by the National Quality Forum (NQF) in 2010, as “Best in Class” for quality improvement. Eighty psychiatric facilities currently participate in national benchmarking with NRI.


A major focus of psychiatric hospitals is validated instruments for unhealthy alcohol use. The SUB-1: Alcohol Use Screening measure, developed by The Joint Commission and required by CMS, assesses the number of adult patients screened for alcohol use using a validated screening questionnaire for unhealthy drinking. While both organizations have provided lists of screening tools, many psychiatric hospitals deal with a population with alcohol dependence or abuse, requiring a tool that meets this level of clinical need. Psychiatric hospitals choosing a tool validated for other populations or having a process that has not been rigorously tested can turn to the NRI for survey validation services.


Our expert statisticians can help you determine a survey’s reliability and validity for your patient/client population. Analysis of the survey’s sensitivity, specificity, positive predictive value, and negative predictive value will test the validity and the performance of the scale. These factors are critically important when the survey was initially designed for a different patient/client population and you need objective evidence to support your use of the survey.


Survey Development and Validity Testing Services:


  • Determine the populations for which the tool has been validated

  • Develop sampling strategy for testing with inpatient psychiatric care

  • Develop data requirements for survey validity testing

  • Training for survey implementation, data collection, and reporting

  • Conduct reliability and validity testing

  • Prepare report of findings for hospital’s quality initiatives

  • Prepare report on validity of tool for inpatient psychiatric care

  • Collaboration in the dissemination of findings


NRI’s vast network of psychiatric hospitals provides an unparalleled opportunity for networking and promotion of tools relevant to the clinical experience of inpatient psychiatric care. Meet the mandates while optimizing the tools for the clinical and operational needs of your program. NRI can also provide survey design, testing, and implementation analyses to convert your local processes into validated tools.


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