Comments & Reviews

  • “As a former NRI Board Member,  State Commissioner  & SSA (Single State Agency for substance abuse services) for 7 years, I am struck by this organizations grasp of the need for solid metrics in a rapidly changing behavioral health world to impact America’s healthcare systems.”

~Scot Adams, Ph.D.

Director, Division of Behavioral Health

State of Nebraska


  • "By partnering with NRI to better understand the causality of high mortality rates among behavioral health consumers, Missouri was able to narrow the mortality gap by 10 years."

    ~Joe Parks, M.D.

Director of Missouri HealthNet (Missouri Medicaid System)




  • “As a result of your efforts our score increased dramatically and resulted in the Caro Center being named a “Top Performer On Key Quality Measures” for 2012 by The Joint Commission.”

~Caro Center



  • "Our facility's relationship with NRI over the past ten years has resulted in a rapid growth in knowlege and clinical excellence that had not previously been experienced in our 100+ year history. The exemplary expertise and accessibility of NRI's staff provide a solid foundation and partnership to proactively prepare for the challenges (i.e., Core Measures) of providing quality behavioral health services well in advance of The Joint Commission and CMS standards."

~Madison State Hospital   



  • "Our hospital has benefited greatly from our participation in the NRI Behavioral Health Performance Measurement System. It has given us the opportunity to both share what we have to offer to other hospitals and to benefit from what they have to offer us. As an administrator, I particularly like having access to NRI reports and publications. They are generally concise, on point, and meaningful to my work. Without fail, I've always been able to reach NRI staff when I have questions or need access to other reference material."

~North Texas State Hospital 



  • "I have had the pleasure of working with the staff at NRI for over ten years. My experiences have been very pleasurable. The staff is courteous and always eager to help with any problems or questions I may have. I especially want to give a shout out to our state liaison. She is very knowledgeable and has been of great assistance in areas such as eligibility of clients for annual surveys, diagnosis codes and technical assistance with file processing. I want to thank everyone at NRI for the support they have given to me and our state."

~Alabama Department of Mental Health & Mental Retardation  



  • "We have been working with NRI for well over a decade. It has given us an opportunity to develop comparative information from a national database and to use them as an approved vendor in meeting submission requirements for The Joint Commission. The staff is highly skilled, professional, and dedicated to providing effective, efficient, and affordable customer service."

~New Hampshire Hospital  



  • "We have been a customer with NRI for over 12 years. We have always been very pleased with the services we have gotten. They are always improving and planning changes that will keep them and us in the forefront of CMS and The Joint Commission Requirements. The staff is friendly, professional, and readily available when a question or concern arises."

~North Mississippi State Hospital